PBteen
Reviews and Complaints
PB TEENS - MISLEADING
Lies and a low quality lamp
Over-priced $$$$$
I love PBteen products. They are very well built and very attractive bu there is a reason I have never bought one of their products.Every time I go to their website I start getting tremendously excited about buying one of their products and then I realize it's unbelievably overpriced.
Then, on top of that, when I add something to my cart, they add on $20 for shipping & processing, $10 surcharge and $15.72 tax. It's RIDICULOUS and then my order ends up being a total of $218 for a beanbag, I mean come on, a BEANBAG! I saw one at Walmart for $17.
Yes, I know, when comparing product quality between Walmart and PBteen, PBteen wins by far but when comparing $17 to $218, Walmart wins by far. If PBteen wants a larger selection of customers, they really need to start compromising with their prices.
PBTEEN ONLINE CUSTOMER SERVICE LIES TO CUSTOMERS
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Yep same thing has happened to me 3 times! Unbelievable!
I am so beyond frustrated! No updates one time they just sent a check to me, I didn't know what it was for. So i called and it was for the Christmas presents I ordered my girls.
They were not sending the items I guess! This is the worst customer service I have ever seen!
Ordered a beanbag chair for Christmas. Called b/ f Christmas to confirm I was getting it and was told most likely yes.
We are now in February and I am being told it won't be here till April.
Forget it being a Christmas present at this rate it will arrive after their birthday. Also it continues to be sold on their site as being available now for delivery.
I am waiting for the same item! Waiting since Jan 2nd was told it was coming March 10th!
Still not here! Now I was told they don't even have the fabric!
So maybe they said it would be here by the end of April! My daughter is still waiting for her Christmas present!