96 views
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.6

I ordered a bed on September 10th, and when we got to checkout it said that it was on back order and wouldn't ship until September 23rd. We thought that would be fine, and proceeded to order.

September 23rd comes along and we wait all day to see if it will ship, and it doesn't. Instead, the estimated deliver date gets changed from October 2nd - October 16th to October 31st - November 14th.

It keeps getting pushed back every day. I don't want to wait months for my item to deliver, I just want to be able to go personally and pick them up or have them shipped already.

Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: Deliver product or service ordered.

PBteen Pros: Design.

PBteen Cons: Delievery problems, Not shipping.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
PBTeenSocialTeam

My apologies for the change in delivery dates for your PBteen order. I would be more than happy to take a look at your order to see why this keeps happening.

At your convenience, please send you order details to support@pbteen.com and I will look into this.

Best regards,

Jamie

PBteen Social Media Team

Guest
reply icon Replying to comment of PBTeenSocialTeam

Hello- an update. I have emailed the email you gave more than a week ago with no response.

We've also tried calling customer service 2 times on different days, with no response. The customer service is lacking.

PBteen Reviews

  1. 74 reviews
  2. 36 reviews
  3. 14 reviews
  4. 5 reviews
  5. 1 review
PBteen reviews