I have been a customer of Pottery Barn for about 15 years. The service used to be great at the beginning until about 7 years ago.
The style, decor ideas and storage capability with their products are what keeps me coming back, only to be disappointed. Most of the furniture I bought 13 - 10 years ago has scratched easily. The bedding I have bought most recently has barely made it through a year of moderate washing. I just bought some new sheets for my son and I would say that I could compare them to gauze.
I don't know how they stay in business! For a company with great style and so easy to mix and match and come up with a beautiful room, you think they would want to keep a good reputation for quality products.
Review about: Pbteen Bedding Set.
Reason of review: Bad quality.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.
I liked: I like the style.