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2.2

We ordered two queen bedroom sets (bed and drawers) in May and was told it would take 2-3 weeks to be delivered. I gave it 5 weeks before I called to check the status.

When I called they said ohh yeah we have all your items. So we set up a date for delivery for mid July. Mid July comes around and they delivered 1 queen bed 2 drawers and half a queen bed. Was told that the rest of the bed would be delivered within two weeks.

Everytime I call to check the status they always tell me it will be another two weeks. Called today and was told it's going to be 4 more weeks till the other half of the bed is available. So here we are 4 months after ordered and 2 months after initial delivery and I have half a bed lying on the floor of a bedroom that can't be used because I can't have my 3 year olds going in that room to possibly get hurt. (It's also supposed to be my bedroom but we can't use it.) I wouldn't have minded that much if they couldn't get the whole bed to me.

But they gave me half a bed that I have to hold on to.

It's pretty ridiculous. I'm starting to think I will never get the rest of the bed.

Reason of review: Order processing issue.

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PotteryBarnSocialTeam

Oh my, I'm so sorry to hear that you are missing half a bed!

I would definitely like to hear more about this situation and work with you to have the other half of your bed delivered.

Please send me an email with your order number and best contact number to reach you at and I will be in touch with you.

I can be reached at: support@***.com

I look forward to working with you.

Sincerely,

Alison M. PB Teen Social Media Team

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