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2.4

I ordered a whole wall system for my daughter 2 months ago. Once piece was on back order.

The date kept changing but I got no notice. It came back in stock but I never got it. I called and waited usually 30-45 minutes probably 6 times. Everyone saying it would ship within 24 hours nothing.

They told me I could cancel b/c it was in the process of shipping. Finally they cancelled it and ordered me a new one...guess what it wonโ€™t ship either. No one knows why. They tell me a supervisor is not available and that they will call me back.

Iโ€™ve emailed with no response as well as reached out on social media...nothing. I would just forget about it but everything is all up and Iโ€™m just waiting for this one piece. No one is helpful at all.

I have never dealt with such a unorganized and incompetent company. I will never order from this company again!

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PBTeenSocialTeam

Hello- I am truly sorry to hear you have not had a more pleasant experience, and I would like to help in any way I can. I have sent you a private message with my contact information, I look forward to hearing from you soon. Thank you, -Ramona

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I donโ€™t see a message

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