2.3
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Advertised vs Delivered
Customer service
Diversity of Products or Services
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Pb teen was supposed to deliver a bed to use on July 27th. IT IS NOW SEPTEMBER 10TH!!!

They claim there is a missing part that they can't set up the bed without so they keep pushing it farther and farther back. 2 days ago we called because the installation men were supposed to come set it up today. The lady on the phone told us all the parts were in and everything would be set up tomorrow. So they came and didn't set it up they just dropped off the mattress.

They told us the next available date to deliver is September 25th. This is absolutely amazing. We haven't even been offered anything to make up for their complete mess up. We have had no help from the people we have talked to.

We will not be ordering for them to set up anything ever again. My family and I are very disappointed in the PB teen service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Items not in stock.

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